No. Clients are required to submit their credit/debit card information the first time each credit/debit card is used. You need to upload a copy of your picture identification and credit/debit card, front and back. All required information will be emailed once your credit card has been accepted.

For your security and our protection, only scanned documents securely uploaded from the website will be accepted. The transmission and storage of all data is protected using the very latest firewall and 128-bit certificate-based encryption technology. This is the same Internet security standard for online transactions as demanded by major financial institutions around the World.

Please log into your account and go to the ‘Personal Details’ page of the My Account section of the Web site to securely upload your documents. Alternatively, required documents can also be safely uploaded by following the onscreen instructions on the ‘Make a Deposit’ page in the Cashier section. Documents submitted by email or fax are not accepted and will be deleted upon arrival.

Please do not include the 3 digit CVV2 or CVC2 Card Security Code when scanning the credit/debit card information. This number is located on the back of your credit/debit card. Either delete this information from the scan or cover these numbers before scanning the back of your card. Please ensure your complete signature and all necessary information is fully legible before submitting any information.

Documents should be uploaded within three days of the initial transaction with each card. No withdrawals will be processed without the proper credit card information held on file and approved by us.